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Customer portal
Reduce support tickets and increase trust with the self-management portal
A Beginner's Guide to the Customer Subscriptions Portal
What subscribers can do in the customer portal and which setting controls each action, the Customer accounts page and Legacy online store portal versions, which products appear in add and swap, what you can restyle, and where you see customer changes.
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Adding the customer portal link to your store navigation
Add a Subscriptions or My Subscriptions link to your customer account menu or store menu, with the one-click Add to customer account menu button or by hand for either portal version.
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Cancellation and pause flows
Set up cancellation and pause flows under Grow: switching a flow on, reasons and counter-offers, alternatives, pause limits, how flow discounts stack with the subscription discount, cooldowns, win-back emails and metrics.
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[Video Guide] How to Enable the Customer Portal in Supr Bundles & Subscriptions
Video and short steps for enabling the customer portal: new customer accounts, adding the Subscriptions page in Shopify's editor, Save, and Verify.
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