How to delete or unpublish an offer

This guide explains how to take an offer off your store for a while (set it to Draft), how to delete an offer or one of its options for good, and what happens to customers who already subscribed. It works the same for subscription offers, bundle offers and Bundle + Subscription offers.


Table of contents



Stop selling an offer without deleting it


Most of the time you do not need to delete anything. Set the offer to Draft instead:


  1. Go to Supr Bundles & Subscriptions > Offers and open the offer.
  2. In the card at the top right, set Status to Draft.
  3. Click Save.


A draft offer is taken off every product it applied to: its subscription options and bundle options no longer show on your store. All its settings are kept. Customers who already subscribed keep renewing as normal.


To sell it again, set Status back to Published and save. The Offers list shows each offer's status.


To stop selling an offer on some products only, change what it covers under Offer details > Applies to (All products, Specific collections, Specific products) and save. See Applying subscriptions to specific products and collections.


Delete an offer


  1. Go to Supr Bundles & Subscriptions > Offers.
  2. Tick the checkbox next to the offer (you can tick several).
  3. Click Delete offers in the bar that appears.
  4. Click Delete in the dialog.


Deleting an offer can't be undone. The offer and all of its options are removed, and its subscription options and bundle options disappear from your product pages. If you might sell it again, set it to Draft instead.


There is no delete button inside the offer editor: deleting is done from the Offers list. If the delete cannot be completed, the app says Delete failed and leaves the offer in place, so you can try again.


Want a similar offer instead? Tick an offer and click Copy offers to duplicate it, then edit the copy. The copy keeps the original's status and products, so set it to Draft or change its products straight away. See Copying an offer.


Delete one option


To remove one option (for example retire the "Weekly" option but keep "Monthly"):


  1. Open the offer.
  2. Click the Delete (bin) icon on that option's row.
  3. Click Save.


The rest of the offer stays as it is. If the option you deleted was the default, the first remaining option becomes the default (unless the one-time purchase row is the default). The one-time purchase row cannot be deleted, only hidden with its eye icon.


What happens to existing subscribers


Each subscription keeps its own copy of the terms it was bought on (products, frequency, discount, duration). So when you delete or unpublish an offer or an option, or change it:


  • Customers who already subscribed keep their subscription and continue to be billed and delivered as before.
  • Only new customers are affected: they can no longer choose that offer or option.


Deleting is not a way to cancel or change current subscribers. To end, pause or change existing subscriptions, manage them from the Subscriptions page, see Managing a customer's subscription on their behalf. To change the price existing subscribers pay, see Changing prices for existing subscribers.


Moving a large number of subscribers to a new offer? Contact support before you delete the old one, and we can advise on the cleanest approach.


Common questions


Can I pause or hide an offer temporarily?
Yes. Open the offer, set Status to Draft, and save. Set it back to Published when you want to sell it again.


Where is the delete button?
On the Offers list: tick the offer and click Delete offers. The offer editor has no delete button.


If I delete an offer, will my current subscribers be cancelled?
No. They keep renewing on the terms they bought. Cancel or change them from Subscriptions if that is what you want.


If I change a subscription option's frequency or discount, do existing subscribers change too?
No. Changes to an offer only affect new purchases.


I unpublished or deleted a bundle offer, but its bundle options still show on my product page.
Reload the product page (an open tab can show the old page). If the options are still there, check that the product is not covered by another offer with bundle options. If it still shows, contact support with the product's URL and we will remove it.


Can I undo a delete?
No. Recreate the offer, or next time set it to Draft instead of deleting it.



Updated on: 09/25/2026

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