Requesting a new feature

Missing something in Supr Bundles & Subscriptions? Tell us on the Feature requests page in the app. It is a shared board where every store can suggest features, vote for the ideas they want most, and follow each request as our development team reviews and builds it.

Table of contents

• How the board works
• Submit a feature request
• Vote and comment on requests
• Writing a good request
• Common questions

How the board works

Requests are grouped in columns that show where each one stands:

• Open: new, waiting to be reviewed.
• Accepted: we plan to build it.
• In progress: we are working on it.
• Completed: it is live in the app.
• Rejected: we decided not to build it.

Our development team reviews new requests and moves them across the board. The more votes a request has, the easier it is for us to see what matters most to merchants.

Everyone who uses the app sees the same board. Store names are not shown: your own requests carry a Submitted by you badge, other merchants' comments appear as Anonymous, and replies from our team carry a Developer badge.

Submit a feature request

1. Go to Feature requests and click Create request.
2. Choose Feature request (something new you'd like the app to do) or Bug report (something that's not working as expected).
3. Describe it in Description and click Save.

Each store can submit up to 3 requests. The button shows how many you have left, for example Create request (2 of 3 left). Before creating a new one, check whether someone has already asked for the same thing and vote for it instead.

Vote and comment on requests

• Click the thumbs up button on a request to vote for it. Click it again to take your vote back.
• Click the comments button (or the request itself) to read the comments and add your own with Add a comment. Comments are a good place to explain your use case or add details to your own request.

Writing a good request

• Say what you want to achieve, not only the button you imagine. "Customers should be able to switch to a subscription in the cart" tells us more than "add a checkbox".
• Give an example from your store: the product, the offer, what your customers ask for.
• Keep private details out. Every store can read the board, so never include customer names, emails, order numbers or anything else personal.

Common questions

• How do I request a feature?

Open Feature requests in the app menu, click Create request, choose Feature request, describe it and click Save.

• How do I track a request I made?

Find it on the Feature requests board by its Submitted by you badge. The column it is in shows its status.

• Can I edit or delete my request?

Not after saving, but you can add details in its comments. Contact support if something needs removing.

• The Create request button says "Limit reached". What now?

Your store has used its requests. Vote for or comment on existing requests, or tell us in the live chat.

• When will my request be built?

We cannot promise dates. Requests with more votes are easier for us to prioritise, and you can see progress when a request moves to Accepted, In progress or Completed.

• The app doesn't do something I need. Is there a workaround?

Often there is. Ask in the live chat or search this helpdesk, and add a feature request so we know you need it.

Updated on: 09/24/2026